Interact IT has been serving the IT needs of Tasmanian businesses for over twenty years. Initially Hobart-based, Interact IT now has grown to include the North and Northwest of the state, servicing both local and state-wide Tasmanian businesses. Interact IT is wholly Tasmanian owned and operated.
Interact IT has a diverse client base including corporate businesses, small to medium business, not-for-profit organisations, schools, and government agencies. Interact IT employs over thirty Tasmanians including twenty-one full-time technicians, five sales/procurement staff, eight administrative/HR support staff.
We can help you excel with the wide range of services we provide including:
Interact IT is unparalleled in the service we provide because at the heart of our business we are passionate about finding solutions that just work, that help you achieve your business goals and objectives.
To support this passion we have a team of fully qualified and highly skilled Technicians with expansive experience in providing technical support and IT solutions. We understand that every business is unique and requires different levels of IT Support. We also understand the support needs to be easily accessible, consistent and reliable. This is why our support is based on strong relationships not only with key stakeholders but with you the client. Trust, integrity and exceeding expectations are key elements of every relationship we build and we want all our clients to know that they are secure in their choice of Interact IT.
We provide monitoring and maintenance of key physical and virtual IT infrastructure such as physical and virtual servers and firewalls to ensure the latest security and performance patches are installed, that firmware is up-to-date and ultimately to minimize the chance of unplanned downtime or loss of data due to security exploits.
Our End User Support Agreements deliver savings and eliminate bill-shock. We provide End User Support Agreements right-sized to suit your business, allowing your employees to focus on your business instead of losing productivity as a result of IT issues.
Working in tandem with our Technicians we have a team of IT Procurement specialists who have strong relationships with key vendors and Australian distributors allowing for a highly responsive partner for your IT Team. We can get you the best for your business and access to preferential pricing that delivers outstanding value for money.
Interact IT has an array of strategic partnerships with leading hardware and software vendors from across the globe including Lenovo, Extreme Networks, Fortinet, Nutanix, Kyocera, Veeam, HYCU, Microsoft, 3CX and Cloudian. In addition, Interact IT is an authorised warranty repair agent for Lenovo and Kyocera.